how to successfully communicate with Your Veterinarian
Guest post by Nancy Kay, DVM
I happen to take pleasure in hearing about what my clients are learning online. I often come away with useful new information, and I’m invariably amused by some of the amazing things they tell me- who knew that hip dysplasia is caused by global warming! surf to your heart’s content, but be forewarned, not all veterinarians feel as I do. Some have a hard time not “rolling their eyes” or swiftly interrupting the moment the conversation turns to Internet research. who can blame them- they’ve grown weary of spending useful office check out or telephone time talking their clients out of crazy cyberspace notions and reining them in from online wild goose chases. how unfortunate this is. Nowadays, people rapidly and reflexively reach for their keyboards to learn a lot more about their pet’s symptoms or disease diagnosis online. It’s only natural (and in their pet’s best interest) that they will want to go over what they’ve learned with their veterinarian.
Is there an effective way to communicate with your vet about your online research that is neither irritating to her nor intimidating for you? I genuinely believe it is possible, but it involves some work and planning on your part! provided below are some secrets for success- things you can do to converse about your Internet research in a manner that is comfortable for you and your vet and, a lot of importantly, useful for your pet’s health.
-I may be preaching to the choir, but I cannot overemphasize the value of working with a vet who is delighted and ready to participate in two-way, collaborative dialogue with you. Your opinions, feelings, and questions are held in high regard and enough time is allowed during the office check out to hear them. A veterinarian who practices this “relationship centered” style of communication is far a lot more likely to want to hear about your online research than the veterinarian who practices “paternalistic care” (far a lot more interested in telling you what to do than hearing about your thoughts, questions, or concerns). Remember, when it pertains to veterinarian/client communication styles, you have a choice. It’s up to you to make the ideal choice!
-Let your vet know that you appreciate her willingness and patience in helping you understand how best to utilize what you’ve learned online.
–Ask your veterinarian for her web site recommendations– those that have already been “vetted”. This is a collaborative technique that lets her know you intend to spend some time learning more, plus a respectful recognition of the fact that she is the one who has spent her occupation learning about your dog’s health issues.
–Wait for the proper time during the office check out to go over what you’ve learned on line. allow your veterinarian to ask questions of you and take a look at your precious poopsie rather than “tackling” her with questions and discussion about your Internet research questions the moment she sets foot in the exam room.
–Be brief and “to the point” with your questions. Remember, a lot of office check outs are scheduled for 15 to 20 minutes, max.
–Let your veterinarian know that you’ve learned how to be a discriminating surfer! You know how to differentiate between useful online resources and “cyber-fluff”. You neglect anecdotal vignettes and web sites trying to sell their products in favor of legitimate information supplied by veterinary college web sites and forums that are hosted by well-educated moderators who supply cited research references that support their recommendations. If you need a little refresher course on how to be a “selective surfer,” I encourage you to read part one of this article. When you begin conversation about your Internet research, I encourage you to choose your wording wisely. communicate in a respectful fashion that invites conversation as opposed to “telling” your vet what you want to do. a lot of veterinarians don’t like being told what to do by their clients, and who can blame them? After all, we expect veterinarians to supply a collaborative approach- it’s only fair that they expect the same from their clients. consider the following conversation starters about Internet research:
Approach one: “I’m wondering what you think about mixing some canned pumpkin in with Sophie’s food. I’ve been doing some Internet research about diarrhea and this idea seems to comes up frequently.”
Approach two: “I’ve been doing some online research and learned about the benefits of canned pumpkin. I want to begin mixing this in with Sophie’s food.”
Approach three: “I’d like to give Sophie some canned pumpkin for her diarrhea. A moderator from an online forum suggested I do this.”
Approach four: “I’ve been following an online forum about canine diarrhea. one of the moderators suggested I consider adding canned pumpkin to Sophie’s diet. how do younull